All orders shipped to destinations outside of Canada will be picked up by a courier company to bring to the United States every Tuesday at 14:00 PST. The shipment will arrive at Blaine Post Office in Point Roberts, WA, the following day (Wednesday) and then, the tracking number will become active. Most orders placed before 13:30 PST on a Tuesday will be sent out the same day, provided the product ordered is in stock. Orders placed after 13:30 PST on a Tuesday will be sent out the following Tuesday at 14:00 PST.
Most orders shipped to destinations within Canada that are received before 16:30 PM will be shipped the same day using Canada Post, provided the product ordered is in stock. Most orders received after 16:30 PM will be shipped the next business day. Orders that are placed on a Saturday, Sunday, or holiday will not be shipped until the next available business day.
We are NOT able to guarantee when an order will arrive at its destination. We will NOT be responsible for any delays in shipping due to the shipping company’s error(s), including local delivery errors as well as international customs issues. Any shipping or transit time offered to you by Super Garage/RWB Canada or other parties is only an estimate, not a guaranteed time. We encourage our customers to order in a timely fashion to avoid delays caused by shipping or product availability.
If a product requires immediate delivery, please contact us for inventory status prior to placing express shipping orders.
Free shipping ONLY applies to shipping destinations within Canada and the United States. Free shipping does NOT apply to international orders. International shipping will be an additional 5.00 USD.
Free tracking ONLY applies to shipping destinations within the United States and international orders (up until departing the U.S.). Tracking within Canada will be an additional 5.00 USD.
In certain circumstances, the shipping carrier or option can be changed under our discretion.
Super Garage/RWB Canada will NOT be responsible for any duties, taxes, or fees regarding shipping that may or may not be levied by customs from your country.
Super Garage/RWB Canada will NOT be responsible for any damage(s) incurred to item(s) during transit; however, we will ensure that the item(s) will be properly packaged.
All orders are shipped according to the information supplied by the customer. If a package is not delivered due to an error made by the customer in submitted improper shipping information, we will reship the package with the corrected address at the customer’s expense. If a package has been delivered to an incorrect shipping address supplied by the customer, we will NOT be responsible for providing a replacement.